Previous incidents
SFTP Server is down
Resolved Dec 16, 2025 at 02:00pm UTC
SFTP Server recovered.
3 previous updates
Refresh demo and-or staging environments is down
Resolved Nov 30, 2025 at 05:12pm UTC
Refresh demo and-or staging environments recovered.
1 previous update
Production Core Services (api.withvector.com) is down
Resolved Nov 26, 2025 at 02:31am UTC
Production Core Services (api.withvector.com) recovered.
5 previous updates
Refresh demo and-or staging environments is down
Resolved Nov 23, 2025 at 05:13pm UTC
Refresh demo and-or staging environments recovered.
1 previous update
Reset the mobile test accounts and Website Login Test are down
Resolved Nov 18, 2025 at 09:24pm UTC
Reset the mobile test accounts recovered.
11 previous updates
Website is unavailable
Resolved Nov 18, 2025 at 05:19pm UTC
Recovered
6 previous updates
Refresh demo and-or staging environments is down
Resolved Nov 16, 2025 at 05:11pm UTC
Refresh demo and-or staging environments recovered.
1 previous update
Refresh demo and-or staging environments is down
Resolved Nov 09, 2025 at 05:11pm UTC
Refresh demo and-or staging environments recovered.
1 previous update
Refresh demo and-or staging environments is down
Resolved Oct 26, 2025 at 05:11pm UTC
Refresh demo and-or staging environments recovered.
1 previous update
Conagra Check-In Test is down
Resolved Oct 23, 2025 at 03:19pm UTC
Conagra Check-In Test recovered.
1 previous update
Conagra Check-In Test is down
Resolved Oct 20, 2025 at 07:40pm UTC
Conagra Check-In Test recovered.
3 previous updates
Website Login Test is down
Resolved Oct 09, 2025 at 05:50pm UTC
Website Login Test recovered.
5 previous updates
Prod elasticsearch bi-weekly backup is down
Resolved Oct 06, 2025 at 10:05pm UTC
Prod elasticsearch bi-weekly backup recovered.
1 previous update
Website Login Test and ES Query through API are down
Resolved Oct 03, 2025 at 05:27am UTC
Website Login Test recovered.
3 previous updates
Service issues
Resolved Oct 02, 2025 at 11:23pm UTC
Services have recovered
1 previous update
Production Core Services (api.withvector.com), Website Login Test, and 1 othe...
Resolved Oct 02, 2025 at 11:10pm UTC
Website Login Test and ES Query through API recovered.
4 previous updates
Investigating Slowdowns
Resolved Oct 01, 2025 at 09:23pm UTC
We are seeing signs of recovery and will continue to actively monitor.
1 previous update
Investigating Slowdown
Resolved Oct 01, 2025 at 04:31pm UTC
We have fully recovered. Thank you for your patience as our team worked to resolve this issue.
2 previous updates